Terms & Conditions
Last Updated: 1st April, 2025
Introduction to the Terms & Conditions
Welcome to Charchit Creation (“Company”, “we”, “our”, “us”). These Terms and Conditions ("T&C", "terms") govern your access to and use of our Website www.charchitcreation.com (the “Site”), products, and services. By accessing or using the Site, you agree to be bound by these ("T&C"). Please read the following ("T&C") very carefully as your use of service is subject to your acceptance of and compliance with the following ("T&C"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the ("T&C"), regardless of how you subscribe to or use the services. If you do not want to be bound by the ("T&C"), you must not subscribe to or use our services. In these ("T&C"), references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean “Charchit Creation”.
Eligibility for Use
In order to use our website and/or receive our services, you must be at least 13 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. You are acting on behalf of a registered business (as this site caters to B2B customers). Only registered B2B customers are allowed to order through the website, one must fill an wholesale application page or sign up page here to gain access to the private store.
Products & Pricing
All product descriptions, images, and prices on the Site are subject to change without notice. Prices are exclusive of taxes and shipping costs unless specified otherwise.
Key Commercial Terms
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
Order Acceptance & Payment
We reserve the right to accept or cancel any order at our discretion. Orders are confirmed only after payment is received, unless agreed upon otherwise. Payment methods accepted are: Credit/Debit Cards, UPI, RTGS, NEFT, IMPS, Wallets, etc.
Shipping & Delivery
Shipping times may vary depending on location and availability. We are not responsible for delays caused by third-party logistics. Risk of loss passes to you once goods are handed over to the carrier. For more shipping related policies you can visit our shipping policy page here.
Return, Refund & Cancellation
Returns or cancellations are only accepted for defective goods or incorrect shipments within 24 Hours of receipt and should be accompanied by proof of purchase.. Any claim or dispute arising from change in quality or shortage in quantity or any cause of Goods will not be entertained after 24 Hours of receipt of goods. We make every effort to display the colours of our products that appear on our Website as accurately in reality. However, as the actual colours you see will depend on your display colour settings, we cannot guarantee that your display's of any colour will be accurate. For more return and refund related policies you can visit our returns policy page here.
Retention of Right to Change the Offering
We may, without prior notice, change the goods and services; stop providing the goods and services or any features of the goods and services we offer; or create limits for the goods and services. We may permanently or temporarily terminate or suspend access to the goods and services without notice and liability for any reason, or for no reason.
Intellectual Property (IP)
All content on this Site, including images, text, designs, and logos, is owned by us and protected by Intellectual Property (IP) laws. Unauthorised use is prohibited.
Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the goods. To the maximum extent permitted by applicable law, in no event shall us, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service, and any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.
Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it here to understand how we collect and handle your information.
Changes to the Terms
We reserve the right to update these Terms from time to time at our sole discretion. Continued use of the Site constitutes acceptance of any revised Terms. Therefore, you should review this page periodically. If you do not agree to any of these Terms or any future version of the Terms, do not use or access (or continue to access) the website.
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Disputes will be resolved exclusively in the courts of Surat, Gujarat, India.
Promotional Content
You agree to receive promotional messages and materials from us from time to time, by email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Contact Information
If you have questions or concerns about these Terms, please contact us at:
~Phone Number: +91 90236 47733
~Email: info@charchitcreation.com,
~Address: Shop No, 529-532, UG Adarsh Market-1, Ring Road, Surat, Gujarat, Bharat- 395002.
